Welcome to Hexmira LLC! These Terms and Conditions (“Terms”) govern your use of the website https://hexmira.com (the “Site”), operated by Hexmira LLC. By accessing or using our Site, you agree to be bound by these Terms, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this Site.

1. Company Information Hexmira LLC Website: https://hexmira.com Email: support@hexmira.com Phone: +1 (478) 335-3768 Address: 70 W Red Oak Ln West Harrison, New York, NY 10604, US Customer Service Hours: Monday-Friday 9AM-5PM EST

2. Privacy Policy Your privacy is very important to us. Please review our separate Privacy Policy, which also governs your visit to our Site, to understand our practices regarding the collection, use, and disclosure of your personal information.

3. Products and Services Hexmira LLC specializes in Apparel & Accessories, specifically Eyewear and Sunglasses. We strive to be as accurate as possible in the descriptions and images of our products. However, we do not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered by Hexmira LLC itself is not as described, your sole remedy is to return it in unused condition.

4. Pricing and Payment All prices listed on the Site are in US Dollars. We reserve the right to change prices for products at any time without prior notice. Prices are subject to applicable sales tax, which will be calculated and added to your order total at checkout.

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)

By providing payment information, you represent and warrant that the payment information is accurate, you are authorized to use the designated payment method, and you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).

5. Order Processing and Shipping Policy

  • Order Processing: Orders are typically processed within 1-2 business days, Monday through Friday, excluding holidays.
  • Shipping Rates & Times: We offer Standard Shipping within the US, which typically takes 3-5 business days for delivery.
  • Shipping Cost: Standard Shipping is free ($0) on all orders.
  • Shipping Area: Hexmira LLC currently ships only within the United States. We do not offer international shipping.
  • Risk of Loss: All products purchased from Hexmira LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds Policy We want you to be completely satisfied with your purchase from Hexmira LLC.

  • Return Window: You may return eligible items within 30 days from the date your order was delivered.
  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Return Shipping Cost: Hexmira LLC will provide a prepaid return shipping label for eligible returns. You will not be responsible for return shipping costs.
  • Restocking Fee: No restocking fee will be applied to returns.
  • Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 5-10 business days, depending on your bank).
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at support@hexmira.com or +1 (478) 335-3768 within 7 days of delivery with photos of the damage. We will work with you to arrange a replacement or refund.

7. Intellectual Property All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hexmira LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Hexmira LLC.

8. User Conduct You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site.
  • Attempt to gain unauthorized access to any portion or feature of the Site.
  • Transmit any worms or viruses or any code of a destructive nature.

9. Disclaimer of Warranties The Site and all products and services are provided on an “as is” and “as available” basis. Hexmira LLC makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, or products included on this Site. You expressly agree that your use of this Site is at your sole risk.

10. Limitation of Liability In no event shall Hexmira LLC, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

11. Indemnification You agree to indemnify, defend, and hold harmless Hexmira LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. Governing Law These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

13. Changes to Terms We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.

14. Contact Information Questions about the Terms and Conditions should be sent to us at support@hexmira.com or by mail at 70 W Red Oak Ln West Harrison, New York, NY 10604, US. You can also reach us by phone at +1 (478) 335-3768 during customer service hours.